Nextbase 312gw

Nextbase 312gw Problems And Solutions

The Nextbase 312GW has garnered praise for its impressive video recording capabilities and user-friendly interface, making it a popular choice among consumers. However, like any electronic device, users may encounter challenges that can lead to frustration.

Undoubtedly, issues such as audio recording glitches, unreliable GPS tracking, and connectivity problems have been reported by some users. While these problems can be exasperating, it’s essential to note that not every user experiences them, and effective solutions are available through troubleshooting methods.

In this article, we delve into the most prevalent problems faced by Nextbase 312GW users and provide comprehensive solutions to ensure optimal device performance. By addressing these concerns, users can make the most out of their Nextbase 312GW dash cam experience.

Nextbase 312gw
Nextbase 312gw

Most Common Nextbase 312gw Problems

Users of the Nextbase 312GW often encounter various challenges, but it’s important to note that these issues don’t necessarily mean a faulty device. Factors like user error, firmware complications, or environmental influences can contribute to these problems. By understanding these challenges and employing the right troubleshooting techniques, users can overcome them and make the most of their Nextbase 312GW.

1. Recording Stops:

Users may face interruptions where recordings suddenly stop, leading to the loss of crucial footage. This could result from memory card issues, overheating, or firmware complications.


  • Verify the Memory Card: Ensure the card is correctly inserted, not full or damaged. Consider upgrading to a higher quality or larger capacity card if issues persist.
  • Maintain Optimal Temperature: Position the dashcam in a well-ventilated area and invest in a heat-resistant cover.
  • Update Firmware: Regularly check for and install firmware updates from the official Nextbase website.

2. SD Card Issue:

SD card errors can lead to lost footage or an inability to record new content. This may be due to compatibility issues, requiring attention to the type and condition of the SD card.


  • Check Compatibility: Ensure the SD card is Class 10 with a capacity of up to 32GB, as recommended by Nextbase.
  • Format the SD Card: Use the camera’s formatting function or format on a computer if needed.
  • Replace the SD Card: If issues persist, consider replacing the card.
  • Update Firmware: Connect the camera to a computer and download the latest firmware from Nextbase’s website.

3. Battery Problems:

Issues related to insufficient battery life or battery drain can impact the dashcam’s functionality. Practical solutions include utilizing an external power source and powering off the dashcam when not in use.


  • Utilize a Power Source: Use a car charger or power bank to ensure a constant power supply.
  • Power Off the Dash Cam: Turn off the dashcam when not in use to prevent unnecessary battery drain. Regular charging is advisable.

4. Date and Time Reset Problem:

Users may face challenges with the date and time settings resetting upon powering on the camera. This could be due to a malfunctioning internal battery.


  • Change Internal Battery: Consider changing the internal battery to maintain accurate date and time settings.
  • Update Firmware: In some cases, a firmware update can resolve time and date reset issues.

5. WiFi Not Connecting:

Difficulty establishing a Wi-Fi connection for file access and transfer is a common concern.


  • Download/Update Nextbase App: Ensure the app is installed and up to date on your smartphone or tablet.
  • Enable Wi-Fi: Activate Wi-Fi in the app settings and press the Wi-Fi button on the dashcam for connection.

By following these solutions, users can address common Nextbase 312GW issues and enhance their overall dashcam experience.


Upon careful examination of user feedback, it’s evident that some issues have been reported with the Nextbase 312GW dash cam. It’s crucial to emphasize that these problems are not universal, and the majority of users have found the dashcam to be both reliable and effective.

Importantly, not all users have encountered the reported issues.

Issues like battery life and connectivity concerns, while mentioned, can be addressed through proper usage and regular maintenance.

This underscores the importance of understanding that user experiences with the Nextbase 312GW can vary, and the device’s overall reliability remains a positive aspect for the majority of users.

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